Tri City Pool Services Reviews

We pride ourselves in being Simi Valley premier pool and spa service.

Our Customers Love Us!

Mona Derentz
Mona Derentz
1717991595
Very professional; great communication
Jeff Terranova
Jeff Terranova
1716156300
As a pool remodel company we have tricity pools do all of our new plaster start ups and we refer all of our clients to these guys!Everyone is so happy with their service and the jokes they have while they are working, these guys have so much knowledge about pool equipment, and pool chemistry.We have worked with hundreds of pool guys and these guys have truly earned my trust in the service side.They do all of our equipment set ups, and regular monthly service and Start ups for all of our remodels.Anytime I drain a pool, they are there ready when it’s full.Rich and Dustin are extremely reliable truly smart and know and understand what it takes to take care of your plaster.These guys are beasts in my eyes!Thank you goys for always being there and ready for everything pool related we need!
Danielle Reid
Danielle Reid
1716145021
We had an urgent issue with our pool pump going down, and Rich came to the rescue! He promptly replaced the pump and took the time to go through the programming with us. Not only did he ensure everything was working perfectly, but he also shared some valuable tips for managing our pool. His professionalism, knowledge, and willingness to help were truly impressive. Highly recommend his services!
Gunnar Reed
Gunnar Reed
1716083477
My backwash valve was stuck and broken, Rich fixed it up quick and got it back in working order so I can open the pool this year. Thanks!
Robert Griese
Robert Griese
1715995490
I have a Pool Construction company and Rich and Tri City Pool Service will be the only service company I will use in the area they service. The experience with Dustin was 2nd to none. Rich is knowledgeable, communicative and takes pride in his work.
Kari Alger
Kari Alger
1715986503
We recently used Tri City Pool for start up after our pool remodel. Rich did an awesome job getting our pool setup - extremely knowledgeable, great communication and on time.
Dillon Brooks
Dillon Brooks
1715387268
Trustworthy and reliable!
T
T
1715370448
These guys at Tri City Pool Services are awesome! I called them with my problem, they quickly diagnosed what the issue was, checked to see if the part I needed was covered under warranty, unfortunately it wasn't but they got me the exact part # I needed and told me how to get it. I can't thank them enough and highly recommend you give them a call!
michael moran
michael moran
1714604352
Great guys great service great price highly recommend
Rich is knowledgeable and professional. Shows up when he’s supposed to, respects the property, is a pleasure to talk to and generally everything you want in a professional.
Steve Manick
Steve Manick
1713571728
I am truly impressed. I called Tri City Pool Services after my pool pump stopped working. Tri City was recommended by the manufacturer and a local pool supply store. I described the symptoms to Dustin and he seemed very knowledgable about my pump. When he arrived, it took all of five minutes to repair, as he brought the (what he suspected as the most likely) replacement part with him. My pool pump is now working as new. Thank you Dustin and Tri City Pool Services!
Barbara
Barbara
1711913631
Had a wonderful experience with tri city pools. On a Friday night, way after working hours they came to the rescue to put the program back to working on the spa. They are the best!
Chris Wampler
Chris Wampler
1711486534
I've had these guys out twice for Hayward products that had some minor issues that were under warranty and both times they've blown me away with their professionalism. This time they even tuned up a few things that were un-related to the call or anything they did. I will definitely be using these guys for my next big project.
The BEST pool service. I have used many different services over the years and Tri City Pool Service is by far the most knowledgeable and thorough. My pool has never looked this good. I highly recommend them.
Sam Mull
Sam Mull
1709343860
Tri city pool services did what 3 other pool companies couldn't do. They turned my green algae pool back to the clear blue pool I had years ago. Couldn't ask for a better guy, Rich shows up on time, rain or shine. And works miracles. Highly recommend to anyone!
Daniel Forer
Daniel Forer
1709062148
Dustin & Tri City Pools are exceptional. Always prompt, professional and extremely knowledgeable. To top it off, they are also very nice and courteous. I 100% recommend Tri City Pools for any pool service or repair you may need!
Alisa Cooke
Alisa Cooke
1706931389
Rich is the best for your pool services. Make sure that he is the one to help with any of your pool needs. Without him your pool would be insufficient.
Amazing pool company. The owner is always available and returns calls quickly if I ever need anything. I went through 4 pool guys before I found them and I am so blessed to say I finally found the best. My pool is always clean and they are very knowledgeable regarding the equipment. Pick these guys for all your needs you won’t be disappointed!
M E
M E
1706835901
I had been looking for a good pool service for a long while and these guys deliver. Rain or shine they come to service and clean my pool. My pool has never looked as clean as it does now.I appreciate the email I receive after each service that lets me know they were here and what they did.I would definitely recommend them and would give them more than 5 stars if I could.
We reached out to Tri City Pool Services when we found out our pool equipment was put in incorrectly by a previous pool company. Their response time, knowledge, and professionalism instantly convinced us to hire them as our weekly maintenance service immediately. Rich and Dustin are extremely communicative, which we have realized is so important when trusting someone with servicing your pool. Their knowledge and expertise continues to surpass expectations and we are so happy with the service they provide. All pool maintenance companies should operate the way they do.
Brian Watson
Brian Watson
1706718531
If you want to have a crystal Blue pool all year long and have impeccable pool service look no further then Tri-City Pool for all your pool needs! Rich And Dustin are Like no other they go above and beyond for their customers!! They are very knowledgeable about all things Pool! They are very Reliable Professional and great with Communication. They are hard working and they make sure you the customer are always satisfied!! I 💯 percent recommend them if you need pool work done from filter to cleaning to having the right chemicals in ur pool to keep it looking fantastic all year long!! TRI- CITY POOL IS THE WAY TO GO!!BEST MOVE I EVER MADE FOR MY POOL!!
John Homesley
John Homesley
1706233139
Fantastic communication and work! Completely upgraded and replaced old equipment. Thank you!
Good reliable service.
John Tamborelli
John Tamborelli
1700024554
Great company and service. Super knowledgeable and timely. Thank you
Debbie Reid
Debbie Reid
1699410158
Our heater sounded like it was exploding every time we turned it on. Dustin came out immediately and fixed the problem. He was on time, friendly, professional and fixed the issue immediately. Best customer service from a pool service I have ever had.
These guys are the best! They know the chemistry of the pool so well they don’t even use the chlorine tablets like other pool technicians. Pool always looks perfect! Thanks again you guys!! Go with the best since I tried the rest.
Remington B
Remington B
1698975522
We would recommend Tri City Pools to anyone who is looking to take their pool care to the next level. Rich and Dustin at Tri City are professionals who truly care about providing their customers with the best service in Ventura country. Not only did they help us diagnose and fix our pools issues, they also provided diagnostic services when a third party contractor damaged our pool equipment. Rich and Dustin worked with us for weeks until a resolution was finally met and our equipment was fixed. Can not recommend their company enough and if anyone is looking for their pools to be maintained by the best, Tri City is the company to go with.
Eric Newman
Eric Newman
1692297192
I've had three issues with my Hayward heater since it was installed and on every occasion I've been very impressed with the speed, thoroughness, and great customer service of TriCity Pool Service to get the problems resolved.Thank you for keeping the bar high and my hot tub in use!
Brett Rosa
Brett Rosa
1691458054
The team at Tri City pool services are top notch gentlemen! Very responsive and accountable. The owner made the process smooth from start to finish! Great work!
Ninaz Beral
Ninaz Beral
1691283101
These guys are the best of the best! They really know pools and pool maintenance. Our pool is a beautiful color all year long and glistens from great upkeep. Thank you for being amazing!
mike strapazon
mike strapazon
1688754518
Highly recommend. Great team of dedicated professionals. Honest, hardworking and always transparent about cost.
We needed a warranty check and Dustin was in contact right away and made time the same day to come out. He identified a potential issue and was able to resolve and replace our salt cell. He went above and beyond adding salt for me and giving us great advice to help us get the most out of our Hayward system! Totally recommend Tri City!
Matt Cervantes
Matt Cervantes
1687016295
I called Rich at Tri City last minute for a pool start up and he came right away to get me dialed in. He’s very knowledgeable and is well versed in everything related to the pool including water chemistry, maintains the equipment, valves etc. I’m so glad I found Tri City and looking forward to using Rich for my weekly maintenance.
Jarrod Garnand
Jarrod Garnand
1685725156
Rich, and Tri City Pools are absolutely amazing. Truly night and day from the last pool service I used. Not only does Rich show up when he is supposed to, he monitors and fixes my equipment if needed. I had him install aqua link on my pool and he did a fantastic job. If I have questions, I can text him and get a responsive almost immediately, even on weekends. The system went down last weekend (memorial weekend) and I needed to hear the pool for a party. I text him, and he came over within an hour and fixed the issue. Couldn’t recommend Rich enough!
Susan Hall
Susan Hall
1682898567
The best pool company I’ve ever had .. 3 before .. This company knows pools!!! They are completely knowledgeable with the salt water pool I installed…
Jamie Horwitz
Jamie Horwitz
1681500411
Amazing service and super nice!! Couldn’t be happier, love the pool is always ready to get in and enjoy!
Peter Calderon
Peter Calderon
1681497511
Tri-City is a great service. They go above and beyond to help keep my pool looking it’s best year round. They are extremely responsive, professional, courteous, and reliable. Any time I reach out with questions or concerns, they answer quickly…no matter the day or time. I greatly appreciate their attention to detail and I would highly recommend them as a service if in need. 👍🏼
Jeremy Minsky
Jeremy Minsky
1680885457
Great guys! My pool has never looked so good! Highly recommend! They put all new equipment in to update a very old system. Everything works amazing now!
I recently hired Tri City Pool Services for regular maintenance of my pool, and I couldn't be happier with their service. They are prompt, reliable, and always leave my pool looking crystal clear. They are knowledgeable and take the time to explain any issues or concerns they find during their service visits. The pricing is also very reasonable for the high level of service they provide. Overall, I highly recommend this pool service company to anyone in need of professional and top-quality pool maintenance. 5 stars!
Andrea Hurst
Andrea Hurst
1680756042
Tri City Pool Services is the very best pool service we have ever used. We have had and let go many pool services as they were not doing their job or taking care of our pool properly. Tri City Pool Services have been the very best and super thorough every week. They not only clean but service any part of the pool, cleaning, or equipment at any time. The communication with Rich and Dustin is very clear and consistent. I recommend Tri City Pool Service to anyone looking. You will not find a better or more knowledgeable service out there.
Elliott K
Elliott K
1680239325
It's been a great experience using Tri City. They are incredibly knowledgeable on everything, including equipment repair, Ph balance & calcium buildup, and other unique issues we were having. They have higher certifications than past pool services we've had and you can tell they take this seriously. Most importantly they're reasonably priced and very friendly. Definitely recommend Dustin and Rich.
Tim Suffolk
Tim Suffolk
1679140036
Had a issue with my pool equipment. They came out quickly and fix my my problem. Fast quality work, reasonable prices.
Walter Simpson
Walter Simpson
1652765009
They came over as promised and installed a new Jandy automation system and variable speed pool pump on my outdated equipment. Now no more messing with valves and accidentally leaving it in spa mode! The ease in just hitting a button on a app make it well worth it. Give these guys a call if you need anything with your pool done! Might even get them to clean my tile for me soon too. Thank you again.
Terry Hearne
Terry Hearne
1624577388
My pool pump died on me and Dustin came out the next day! It was very obvious he knew what he was doing. I was expecting a big service bill and a replacement pump for my pool. Dustin quickly diagnosed the problem as a faulty capacitor and changed it out in less than a minute. The pump is up and running and I couldn't be happier!Dustin is very polite and professional! We need more people like him!
Citzn Fish
Citzn Fish
1620707361
Tri City Pool Services were fantastic to deal with. Extremely knowledgeable and they had no issues walking me through setting up my pool controls. I would recommend Tri City Pool Services to anyone needing service for their pool and equipment. Definitely my new go to pool service company!
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Need pool service? Get in touch with us and schedule your FREE pool service quote from Tri City Pool Services!

Our Customers Satisfaction Is Always Our Top Priority

With our great Simi Valley weather, we know how important it is to be able to enjoy your pool and spa year round. Which is why at Tri City Pool Services we don't take time off from your aquatic asset and always preserve its integrity to be perfectly crystal clear and clean.

At every stop we perform the following: