SERVICE AREA

Rich came by as promised on time to install a new filter. He got it done real soon and did an awesome job. Prices were reasonable. Pool knowledge is second to none. I would definitely call him again to service any and all pool needs!

Rich is a great guy. Does a great job. Great work ethic. Great personality.

Rich replaced my pool pump. He is a good guy, did what he said he would, and did a very good job.

There aren't enough good things I can say about Dustin and Tri City.I have a Hayward heat pump that needed some help. I literally contacted 10 repair men and non of them could get the job done. Dustin to the rescue. He showed up, studied the problem, overcame hurdles and got it done !!! So grateful for his persistence and skills. Not to mention complete honesty and all around kindness.Thank you kindly Sir, I will be a customer for life !

I've had these guys out twice for Hayward products that had some minor issues that were under warranty and both times they've blown me away with their professionalism. This time they even tuned up a few things that were un-related to the call or anything they did. I will definitely be using these guys for my next big project.Oct 11 2024 edit: you guys still in business? I can't seem to get in touch with you anymore...

Just had my pool acid washed and tile cleaned by Tri State Pool Service. They did a great job and were very reasonably priced. I would give them 5 stars.

Fantastic Friendly service!! This company is A+. I would definitely recommend them!

Great service fast and easy.

With short notice we needed the calcium on our pool tile removed before my son’s wedding. They saved the day and were very professional and easy to deal with. Thanks!

Rich came out today on a 1 day notice. My filter was clogged and not functioning..My pool went from slimey Valley green to crystal clear in 48 hrs.! Awesome job and fair prices! Will use again and again.

Tri-City Pools has been great, we have been using their services for about a year and our pool hasn’t been this nice since the year it was put in. They are great about communicating what needs too be added or repaired and they do the work quick, clean and in a timely manner. A common feeling when it comes to pool services is you wonder what it is you are really paying for but with Tri-City you wont feel like that. They send you a text every week after your service and always arrive close to the same time every week. It’s been a great experience at a competitive price.

Rich provided great service and communication and we will miss him! We are also grateful that he lined us up with a new service so that our pool maintenance was uninterrupted in his absence. Rich is a great guy and we wish him the best!

Tri City Pool Services did an excellent job cleaning the tile on my pool. Rich communicated very well, showed up on time and made sure everything was clean before they left. I also had him replace a check value and he showed up when he said he was going to, charged a fair price and made sure everything was cleaned up. I definitely recommend them and will use them again when I need and pool services.

Had the pleasure meeting Rich to blast the calcium crusted tiles on our pool and what a fantastic job well done. Very professional throughout the whole process. I highly recommend Tri City Pool Services for anything you need done. Oh also my Del AOP UV light unit failed and they were able to recommend a more efficient unit since the original unit was undersized from the start with a new unit and fixed the incorrect electrical done by Premier Pools & Spa.

Excellent! We called Tri City Pool Services and they responded immediately. They came and did exactly what they said they would do for the prices quoted. They were professional, efficient, and friendly. We highly recommend them to all our friends and family.

Dustin came right away. He knew what he was doing. Very professional. Expert in Hayward systems. Highly trusted and recommended A+

Very professional; great communication

As a pool remodel company we have tricity pools do all of our new plaster start ups and we refer all of our clients to these guys!Everyone is so happy with their service and the jokes they have while they are working, these guys have so much knowledge about pool equipment, and pool chemistry.We have worked with hundreds of pool guys and these guys have truly earned my trust in the service side.They do all of our equipment set ups, and regular monthly service and Start ups for all of our remodels.Anytime I drain a pool, they are there ready when it’s full.Rich and Dustin are extremely reliable truly smart and know and understand what it takes to take care of your plaster.These guys are beasts in my eyes!Thank you goys for always being there and ready for everything pool related we need!

We had an urgent issue with our pool pump going down, and Rich came to the rescue! He promptly replaced the pump and took the time to go through the programming with us. Not only did he ensure everything was working perfectly, but he also shared some valuable tips for managing our pool. His professionalism, knowledge, and willingness to help were truly impressive. Highly recommend his services!

My backwash valve was stuck and broken, Rich fixed it up quick and got it back in working order so I can open the pool this year. Thanks!

I have a Pool Construction company and Rich and Tri City Pool Service will be the only service company I will use in the area they service. The experience with Dustin was 2nd to none. Rich is knowledgeable, communicative and takes pride in his work.

We recently used Tri City Pool for start up after our pool remodel. Rich did an awesome job getting our pool setup - extremely knowledgeable, great communication and on time.

Trustworthy and reliable!

These guys at Tri City Pool Services are awesome! I called them with my problem, they quickly diagnosed what the issue was, checked to see if the part I needed was covered under warranty, unfortunately it wasn't but they got me the exact part # I needed and told me how to get it. I can't thank them enough and highly recommend you give them a call!

Great guys great service great price highly recommend

Rich is knowledgeable and professional. Shows up when he’s supposed to, respects the property, is a pleasure to talk to and generally everything you want in a professional.

I am truly impressed. I called Tri City Pool Services after my pool pump stopped working. Tri City was recommended by the manufacturer and a local pool supply store. I described the symptoms to Dustin and he seemed very knowledgable about my pump. When he arrived, it took all of five minutes to repair, as he brought the (what he suspected as the most likely) replacement part with him. My pool pump is now working as new. Thank you Dustin and Tri City Pool Services!

Had a wonderful experience with tri city pools. On a Friday night, way after working hours they came to the rescue to put the program back to working on the spa. They are the best!

The BEST pool service. I have used many different services over the years and Tri City Pool Service is by far the most knowledgeable and thorough. My pool has never looked this good. I highly recommend them.

Tri city pool services did what 3 other pool companies couldn't do. They turned my green algae pool back to the clear blue pool I had years ago. Couldn't ask for a better guy, Rich shows up on time, rain or shine. And works miracles. Highly recommend to anyone!

Dustin & Tri City Pools are exceptional. Always prompt, professional and extremely knowledgeable. To top it off, they are also very nice and courteous. I 100% recommend Tri City Pools for any pool service or repair you may need!

Rich is the best for your pool services. Make sure that he is the one to help with any of your pool needs. Without him your pool would be insufficient.

Amazing pool company. The owner is always available and returns calls quickly if I ever need anything. I went through 4 pool guys before I found them and I am so blessed to say I finally found the best. My pool is always clean and they are very knowledgeable regarding the equipment. Pick these guys for all your needs you won’t be disappointed!

I had been looking for a good pool service for a long while and these guys deliver. Rain or shine they come to service and clean my pool. My pool has never looked as clean as it does now.I appreciate the email I receive after each service that lets me know they were here and what they did.I would definitely recommend them and would give them more than 5 stars if I could.

We reached out to Tri City Pool Services when we found out our pool equipment was put in incorrectly by a previous pool company. Their response time, knowledge, and professionalism instantly convinced us to hire them as our weekly maintenance service immediately. Rich and Dustin are extremely communicative, which we have realized is so important when trusting someone with servicing your pool. Their knowledge and expertise continues to surpass expectations and we are so happy with the service they provide. All pool maintenance companies should operate the way they do.

If you want to have a crystal Blue pool all year long and have impeccable pool service look no further then Tri-City Pool for all your pool needs! Rich And Dustin are Like no other they go above and beyond for their customers!! They are very knowledgeable about all things Pool! They are very Reliable Professional and great with Communication. They are hard working and they make sure you the customer are always satisfied!! I 💯 percent recommend them if you need pool work done from filter to cleaning to having the right chemicals in ur pool to keep it looking fantastic all year long!! TRI- CITY POOL IS THE WAY TO GO!!BEST MOVE I EVER MADE FOR MY POOL!!

Fantastic communication and work! Completely upgraded and replaced old equipment. Thank you!

Good reliable service.

Great company and service. Super knowledgeable and timely. Thank you

Our heater sounded like it was exploding every time we turned it on. Dustin came out immediately and fixed the problem. He was on time, friendly, professional and fixed the issue immediately. Best customer service from a pool service I have ever had.

These guys are the best! They know the chemistry of the pool so well they don’t even use the chlorine tablets like other pool technicians. Pool always looks perfect! Thanks again you guys!! Go with the best since I tried the rest.

We would recommend Tri City Pools to anyone who is looking to take their pool care to the next level. Rich and Dustin at Tri City are professionals who truly care about providing their customers with the best service in Ventura country. Not only did they help us diagnose and fix our pools issues, they also provided diagnostic services when a third party contractor damaged our pool equipment. Rich and Dustin worked with us for weeks until a resolution was finally met and our equipment was fixed. Can not recommend their company enough and if anyone is looking for their pools to be maintained by the best, Tri City is the company to go with.

I've had three issues with my Hayward heater since it was installed and on every occasion I've been very impressed with the speed, thoroughness, and great customer service of TriCity Pool Service to get the problems resolved.Thank you for keeping the bar high and my hot tub in use!

The team at Tri City pool services are top notch gentlemen! Very responsive and accountable. The owner made the process smooth from start to finish! Great work!

These guys are the best of the best! They really know pools and pool maintenance. Our pool is a beautiful color all year long and glistens from great upkeep. Thank you for being amazing!

Highly recommend. Great team of dedicated professionals. Honest, hardworking and always transparent about cost.

We needed a warranty check and Dustin was in contact right away and made time the same day to come out. He identified a potential issue and was able to resolve and replace our salt cell. He went above and beyond adding salt for me and giving us great advice to help us get the most out of our Hayward system! Totally recommend Tri City!

I called Rich at Tri City last minute for a pool start up and he came right away to get me dialed in. He’s very knowledgeable and is well versed in everything related to the pool including water chemistry, maintains the equipment, valves etc. I’m so glad I found Tri City and looking forward to using Rich for my weekly maintenance.

Rich, and Tri City Pools are absolutely amazing. Truly night and day from the last pool service I used. Not only does Rich show up when he is supposed to, he monitors and fixes my equipment if needed. I had him install aqua link on my pool and he did a fantastic job. If I have questions, I can text him and get a responsive almost immediately, even on weekends. The system went down last weekend (memorial weekend) and I needed to hear the pool for a party. I text him, and he came over within an hour and fixed the issue. Couldn’t recommend Rich enough!

The best pool company I’ve ever had .. 3 before .. This company knows pools!!! They are completely knowledgeable with the salt water pool I installed…